E-Learning & Library Services Apprentice (18-Month FTC)

Isle of Wight NHS Trust; Sunderland; On-site; GBP 23,000 - 28,000; Full time

Job summary

The Isle of Wight NHS Trust is offering an 18-month fixed-term apprenticeship in Library, Information & Archive Services (LIAS). This role supports eLearning and library functions, delivering hands-on training and gaining a recognised qualification within the NHS, via the LMP Education pathway.

As the apprentice, you will be the first point of contact for staff, helping with platforms like ESR and Clinical Skills.net, handling inductions, and maintaining training data.

Qualifications

• 5 GCSEs (or equivalent) including English Language.
• Customer service experience in a user-facing role.
• Technical familiarity with computers and basic IT systems.

Responsibilities

• Be the Digital Guide: first point of contact for staff, helping navigate ESR and Clinical Skills.net.
• Master online learning databases and provide basic training and troubleshooting.
• Support Trust Induction by assisting with setup and delivery of induction sessions.
• Develop IT skills and understand course design and platform maintenance.
• Collaborate with the eLearning Technologist to create training guides and update webpages.
• Assist front desk staff with a range of enquiries in a library setting.

Skills

People person

Tech-curious

Organised

Team player

Education

5 GCSEs including English Language

Tools

ESR

Clinical Skills.net

Job description

The Isle of Wight NHS Trust is offering an 18-month fixed-term apprenticeship in Library, Information & Archive Services (LIAS). This role supports eLearning and library functions, delivering hands-on training and gaining a recognised qualification within the NHS, via the LMP Education pathway.

As the apprentice, you will be the first point of contact for staff, helping with platforms like ESR and Clinical Skills.net, handling inductions, and maintaining training data.