E-Commerce Sales Admin | Office-Based | 25 Days

Confidential; Dartford; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave plus bank holiday

Life insurance

Private Health Care

Xmas Close

Pension Scheme

Team and Social Events

Free Parking

Job summary

Office Angels is recruiting on behalf of a client in the Building & Construction sector for an E-Commerce Sales Administrator based in Dartford. The role focuses on managing online sales processes and delivering excellent customer service.

You will handle order processing, product listings, inventory coordination, and sales support activities, with training provided where needed. This is a Monday–Friday, office-based position offering a competitive salary and benefits.

Qualifications

• Proven experience in e-commerce operations, sales support or customer service roles.
• Familiarity with Sage Accounts and CRM systems; training available.
• Desirable: experience with Shopify, Magento or WooCommerce.

Responsibilities

• Process customer orders accurately, including verification, payment processing and shipment coordination.
• Communicate order status and tracking information to customers for timely resolutions.
• Pick and pack orders and coordinate delivery with third-party couriers.
• Monitor fulfilment and shipping to ensure customer satisfaction.
• Assist marketing and e-commerce teams with sales reports and analytics.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Proactive learner

MS Office

Tools

Sage Accounts

CRM systems

Shopify

Magento

WooCommerce

Job description

Office Angels is recruiting on behalf of a client in the Building & Construction sector for an E-Commerce Sales Administrator based in Dartford. The role focuses on managing online sales processes and delivering excellent customer service.

You will handle order processing, product listings, inventory coordination, and sales support activities, with training provided where needed. This is a Monday–Friday, office-based position offering a competitive salary and benefits.