Ecommerce Executive

Zachary Daniels; Manchester; On-site; GBP 28,000 - 42,000; Full time

Job summary

Zachary Daniels is seeking an Ecommerce Executive in Manchester to support the day-to-day trading of the online store and optimise the customer journey. You will handle product data, content, and merchandising across launches, campaigns, and BAU trading, ensuring accurate information and strong commercial focus.

You will analyse customer behaviour and funnel performance to identify opportunities for improvement, deliver regular trading reports, and collaborate with cross-functional teams to

Qualifications

• 2+ years in an ecommerce role.
• Hands-on experience managing product listings, uploads and merchandising on Shopify.
• Proficient with large data sets and Excel for data management.
• Experience with A/B testing and CRO processes.

Responsibilities

• Support day-to-day trading of the website, including launches and campaigns.
• Merchandise products across pages to ensure visibility and clear navigation.
• Upload product data via CSV and coordinate checks pre/post-launch.
• Update on-site data: titles, descriptions, images and attributes.
• Conduct regular site checks for accuracy of pricing, imagery and content.
• Monitor performance using analytics tools and report KPIs (conversion, revenue, CTR).
• Produce reports with insights and highlight wins and opportunities.
• Analyze user behaviour with heatmaps and funnels to identify friction points.
• Assist in implementing onsite improvements to enhance UX and conversion.
• Manage ecommerce apps and integrations.

Skills

Shopify

Product data mgmt

Excel

A/B testing

Tools

GA/Analytics

CSV uploads

Job description

The Ecommerce Executive supports the day-to-day running and optimisation of the ecommerce channel, ensuring a smooth customer journey and a high standard of accuracy and commercial focus.

You will be responsible for product catalogue uploads, managing product data and supporting onsite merchandising across launches, campaigns and BAU trading, including working with CSV files to maintain product information and content.

The role supports trading performance through analysis of customer behaviour, conversion and funnel performance, identifying opportunities to improve the onsite experience and overall performance.

Working closely with cross-functional teams, you will help deliver a seamless onsite experience and contribute to ongoing site improvements, including trading reporting and highlighting key wins and opportunities across markets.

Responsibilities

• Support the day-to-day trading of the website, including product launches and seasonal campaigns, ensuring products, collections and content are correctly set up and optimised.
• Support product merchandising across collection and category pages, ensuring strong product visibility and clear navigation, working closely with merchandising and marketing teams to align launches and promotional activity.
• Take responsibility for product catalogue uploads via CSV, ensuring data accuracy and completeness, and coordinate pre- and post-launch checks to ensure all products and content are correctly set up and live.
• Manage and update product data on-site, including titles, descriptions, imagery and attributes.
• Conduct regular site checks to ensure accuracy across product data, pricing, imagery and content, including pre- and post-publish validation.
• Monitor website performance using Shopify Analytics and GA, tracking key KPIs such as conversion rate, revenue, AOV, CTR and engagement.
• Produce regular reports with clear insights, highlighting key wins, issues and opportunities to improve trading performance and conversion.
• Analyse customer behaviour using tools such as heatmaps, funnels and session recordings to identify friction points and opportunities for improvement.
• Support A/B testing and assist in implementing onsite improvements to enhance UX and conversion.
• Assist in managing and optimising ecommerce-related third-party apps and integrations.
• Above all else we are looking for a collaborative and positive team player who is kind and caring.
• 2+ years' experience in a similar ecommerce role.
• Hands-on experience managing product listings, uploads and merchandising on ecommerce platforms, preferably Shopify.
• Highly proficient in handling large data sets, including bulk product uploads and data management via CSV files, with strong Excel skills.
• Comfortable working in a fast-paced environment, managing multiple launches and updates.
• Experience with A/B testing and CRO.
• Experience working with AI-based tools or a curiosity to explore and apply AI within ecommerce.