Ecommerce Assistant (Part-Time)

GeToday; Greater London; On-site; GBP 20,000 - 25,000; Part time

Job summary

GeToday is seeking a part-time Ecommerce Assistant to support day-to-day operations across platforms like Shopify, TikTok Shop, and Amazon. You will ensure product listings are up to date and assist with customer queries, maintaining high accuracy in order fulfillment.

The ideal candidate is detail-oriented, reliable, and eager to learn about online retail operations. Prior experience isn't required but is a plus. Flexible hours are to be agreed upon, located in Ilford, East London.

Qualifications

• Comfortable using computers and learning new software quickly.
• Strong attention to detail to avoid costly errors.
• Good written English for effective customer communication.

Responsibilities

• Upload, update, and maintain product listings on sales channels.
• Monitor stock levels and manage inventory.
• Process and fulfill customer orders accurately.
• Respond to customer queries and support tickets.
• Assist with content tasks like product descriptions.
• Support order-related administration and reporting.

Skills

Computer proficiency

Attention to detail

Good written English

Ability to work independently

Interest in e-commerce

Job description

The Role

We're looking for a part-time Ecommerce Assistant to support day-to-day operations across our platforms (Shopify, TikTok Shop, Amazon, eBay, Etsy, Temu). This is a hands‑on role suited to someone detail‑oriented, comfortable working independently, and eager to learn the operational side of running an online marketplace.

What you'll do

• Upload, update, and maintain product listings across our sales channels
• Monitor stock levels and flag low‑inventory or out‑of‑stock items
• Process and track customer orders, ensuring accuracy and timely fulfilment
• Respond to customer queries and support tickets in a timely, professional manner
• Assist with basic content tasks – product descriptions, image uploads, and listing formatting
• Support with order‑related admin, returns processing, and platform reporting
• Flag issues or inefficiencies in store operations to the team

What we're looking for

• Comfortable using computers, spreadsheets, and learning new software/platforms quickly
• Strong attention to detail – small errors in listings or orders cost real money
• Good written English for customer communication
• Reliable and able to work independently with minimal supervision
• Prior experience with Shopify, Amazon Seller Central, or similar platforms is a plus, but not required – we'll train the right person
• Interest in e‑commerce, retail, or online business is a bonus
• Someone can handle preassure

Details

• Part‑time – flexible hours, to be agreed
• Ilford, East London