E‑Commerce Operations Coordinator (Remote‑Eligible)

Estée Lauder Companies; Greater London; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

1 day working from home

25 Days Annual Leave

Birthday leave

Holiday Purchase

Bonus Opportunity

Remote/Abroad up to 18 days per year

Summer Fridays

Staff Discount

Mental Health Initiative

Discount platform

Employee resource groups

LinkedIn Learning

Job summary

The Estee Lauder Companies is seeking a Business Operations Coordinator to support digital and ecommerce delivery across multiple workstreams, including website support, content delivery and creative production. Acting as a central coordination point, this role manages incoming requests, delivery tracking, meetings and governance to keep work progressing efficiently in a fast-paced environment.

You will collaborate with brand, digital, project, and product teams to ensure successful launches and

Qualifications

• Strong online content management experience in an ecommerce setting.
• Experience supporting digital, ecommerce, technology or creative teams.
• Experience managing workflows, requests or ticketing systems.
• Familiarity with digital delivery processes.
• Excellent communication skills across cross-functional teams.
• Ability to prioritise and manage multiple projects in a fast-paced environment.
• Ability to influence and build collaborative working relationships.
• Strong attention to detail and ability to work independently.
• Proficiency with Outlook, Excel and PowerPoint.

Responsibilities

• Coordinate incoming requests across multiple digital workstreams.
• Manage and maintain workflow tracking tools with required information.
• Monitor progress and follow up on outstanding actions.
• Maintain records, trackers and status reporting.
• Support prioritisation and workload visibility across teams.
• Identify risks, blockers or delivery impacts.

Skills

Content management

E-commerce experience

Workflow management

Digital delivery

Communication

Project prioritisation

Stakeholder collaboration

Attention to detail

Independent working

Tools

Outlook

Excel

PowerPoint

Job description

The Estee Lauder Companies is seeking a Business Operations Coordinator to support digital and ecommerce delivery across multiple workstreams, including website support, content delivery and creative production. Acting as a central coordination point, this role manages incoming requests, delivery tracking, meetings and governance to keep work progressing efficiently in a fast-paced environment.

You will collaborate with brand, digital, project, and product teams to ensure successful launches and