Estore Fulfilment Coordinator - Fast Dispatch & Inventory

Estée Lauder; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Estée Lauder Companies seeks an Estore Fulfilment Coordinator based in London to ensure accurate and timely fulfilment of online orders at the UK fulfilment centre. You will handle order processing, pick-pack, dispatch and inventory management, reporting to the UK Online Fulfilment Manager and Online Trading Manager for brand.com.

You will manage order processing, packing to Le Labo packaging standards, and ensure regulatory compliance.

Qualifications

• Experience in order processing and dispatch.
• Ability to manage high-volume orders.
• Familiarity with e-commerce packaging standards.

Responsibilities

• Process online orders and prepare pick-pack and label packaging.
• Dispatch orders within 2 business days and coordinate carrier pickup.
• Replenish stock, match deliveries to POs and maintain stock levels on website.
• Provide responsive customer service by phone and resolve order-related issues.
• Collaborate with internal teams for complex fulfilment problems.

Skills

Organisational skills

Multitasking

Time management

Attention to detail

Stock management

Customer service

Communication skills

Shipping software

Teamwork

Independent work

Job description

Estée Lauder Companies seeks an Estore Fulfilment Coordinator based in London to ensure accurate and timely fulfilment of online orders at the UK fulfilment centre. You will handle order processing, pick-pack, dispatch and inventory management, reporting to the UK Online Fulfilment Manager and Online Trading Manager for brand.com.

You will manage order processing, packing to Le Labo packaging standards, and ensure regulatory compliance.