E-Commerce Manager

Michael Page; Ringway; Presencial; GBP 45.000 - 70.000; Jornada completa

Descripción de la vacante

Michael Page is partnering with a leading Manchester-based retail brand to appoint an E-Commerce Manager. You will own storefront performance, optimise conversion, and drive revenue growth through data-driven decisions and CRO.

You will lead localisation across international markets, manage on-site merchandising, and bridge Marketing and Data teams to maximise acquisition, retention and lifetime value, while embracing AI and automation to enhance processes and customer experience.

Formación

• Experience managing e-commerce activity and online trading priorities.
• Strong understanding of website performance and conversion.
• Ability to review customer journeys and identify clear improvements.
• Experience maintaining online product content, pricing and promotional activity.
• Confidence using performance data to guide practical decisions.

Responsabilidades

• Own the performance of the ecommerce storefront, using data and customer insight to improve conversion, engagement and revenue growth.
• Lead localisation initiatives across key international markets, ensuring customers receive a relevant and optimised experience in each region.
• Manage and optimise on-site merchandising, product visibility and category performance to maximise customer engagement and sell-through.
• Bridge the gap between Marketing and Data teams to identify opportunities to improve customer acquisition, retention and lifetime value.
• Use analytics and customer behaviour data to identify trading opportunities, prioritise improvements and support business decision-making.
• Plan, execute and evaluate CRO and customer journey optimisation initiatives, using testing and experimentation to improve performance.
• Leverage AI and automation tools to improve ecommerce processes, merchandising efficiency and customer experience.
• Work closely with internal stakeholders and external partners to deliver ecommerce improvements, platform enhancements and new customer experiences.

Conocimientos

E-commerce management

Conversion optimisation

Localization

On-site merchandising

Data-driven decisions

AI / automation tools

Descripción del empleo

Join a leading retail brand as an Ecommerce Manager or Ecommerce Growth Manager, driving international expansion, onsite merchandising, localisation and conversion optimisation for a major brand wothin football culture. Bridging the gap between marketing and data, you’ll use customer insight, AI and commercial thinking to help accelerate growth across the UK and key international markets.

Client Details

A forward-thinking, dynamic, fast-paced retail brand based in Manchester, that has gone from strength to strength since conception and is now entering yet another growth phase.

Description

As an E-Commerce Manager, you will:

• Own the performance of the ecommerce storefront, using data and customer insight to improve conversion, engagement and revenue growth.
• Lead localisation initiatives across key international markets, ensuring customers receive a relevant and optimised experience in each region.
• Manage and optimise on-site merchandising, product visibility and category performance to maximise customer engagement and sell-through.
• Bridge the gap between Marketing and Data teams to identify opportunities to improve customer acquisition, retention and lifetime value.
• Use analytics and customer behaviour data to identify trading opportunities, prioritise improvements and support business decision-making.
• Plan, execute and evaluate CRO and customer journey optimisation initiatives, using testing and experimentation to improve performance.
• Leverage AI and automation tools to improve ecommerce processes, merchandising efficiency and customer experience.
• Work closely with internal stakeholders and external partners to deliver ecommerce improvements, platform enhancements and new customer experiences.

Profile

• Experience managing e-commerce activity and online trading priorities.
• Strong commercial understanding of website performance and conversion.
• Ability to review customer journeys and identify clear improvements.
• Experience maintaining online product content, pricing and promotional activity.
• Confidence using performance data to guide practical decisions.
• Right to work in the UK. No sponsorship is available with this position.
• Be based within a commutable distance to Manchester.

Job Offer

Permanent E-Commerce Manager position in Manchester within Retail.

Salary of £45,000 to £70,000, dependent on the level of experience.

People are at the heart of Michael Page.

We are committed to creating an inclusive environment.

As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences.

If you require any adjustments or accommodations during the recruitment process, we’ll work with you to ensure you can perform at your best.