E-Commerce Manager

Michael Page (UK); Manchester; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Bonus

Job summary

Michael Page (UK) is seeking an experienced E-Commerce Manager to own the storefront performance, drive growth, and lead localisation across international markets from Manchester. The role focuses on on-site merchandising, category performance, and data-driven decision-making to optimise conversion and revenue.

The successful candidate will bridge Marketing and Data teams, use analytics to identify opportunities, and implement CRO and AI-enabled improvements.

Qualifications

• Experience leading e-commerce as a core activity.
• Strong knowledge of website performance and conversion.
• Ability to map customer journeys and identify improvements.
• Experience maintaining online product content, pricing and promos.
• Comfort using performance data to guide decisions.

Responsibilities

• Own the performance of the ecommerce storefront and drive growth.
• Lead localisation across international markets for relevant experiences.
• Manage on-site merchandising and category performance.
• Bridge Marketing and Data teams to improve acquisition and retention.
• Use analytics to identify trading opportunities and inform decisions.
• Plan and evaluate CRO and customer journey optimisation.
• Leverage AI and automation to improve processes and experience.
• Collaborate with stakeholders and partners on improvements.

Skills

E-commerce management

Conversion optimization

Data-driven decision making

Product content management

Pricing and promotions

Job description

About Our Client

A forward-thinking, dynamic, fast-paced retail brand based in Manchester, that has gone from strength to strength since conception and is now entering yet another growth phase.

Job Description

As an E-Commerce Manager, you will:

• Own the performance of the ecommerce storefront, using data and customer insight to improve conversion, engagement and revenue growth.
• Lead localisation initiatives across key international markets, ensuring customers receive a relevant and optimised experience in each region.
• Manage and optimise on-site merchandising, product visibility and category performance to maximise customer engagement and sell-through.
• Bridge the gap between Marketing and Data teams to identify opportunities to improve customer acquisition, retention and lifetime value.
• Use analytics and customer behaviour data to identify trading opportunities, prioritise improvements and support business decision-making.
• Plan, execute and evaluate CRO and customer journey optimisation initiatives, using testing and experimentation to improve performance.
• Leverage AI and automation tools to improve ecommerce processes, merchandising efficiency and customer experience.
• Work closely with internal stakeholders and external partners to deliver ecommerce improvements, platform enhancements and new customer experiences.

The Successful Applicant

A successful 'E-Commerce Manager' should have:

• Experience managing e-commerce activity and online trading priorities.
• Strong commercial understanding of website performance and conversion.
• Ability to review customer journeys and identify clear improvements.
• Experience maintaining online product content, pricing and promotional activity.
• Confidence using performance data to guide practical decisions.
• Right to work in the UK. No sponsorship is available with this position.
• Be based within a commutable distance to Manchester

What's on Offer

• Permanent E-Commerce Manager position in Manchester within Retail.
• Salary of £45,000 to £70,000, dependent on the level of experience.
• Bonus.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.