E-Commerce Assistant

Infinity Recruitment Consultancy Limited; Cambridgeshire and Peterborough; On-site; GBP 28,000 - 37,000; Full time

Benefits offered by this job

Pension

28 days annual leave

On-site parking

Product discount

Job summary

Infinity Recruitment Consultancy Limited is recruiting an E-Commerce Assistant for a full-time role near Peterborough. You will support a busy team manager, deal with inbound sales enquiries and manage customer accounts, while coordinating shipments and stock orders.

The role also involves handling calls and emails, supporting social media marketing and online promotions, and assisting at events. A strong ecommerce background and good communication are essential.

Qualifications

• Experience in e-commerce / marketplace / online trading.
• Experience in a commercial / sales support role.
• Excellent written and verbal communication skills.
• PC literacy in MS Office and ability to pick up other business systems.
• Well organised with superb attention to detail.

Responsibilities

• Deal with inbound sales enquiries and manage existing customer accounts.
• Arrange shipments and update stock records, including placing stock orders.
• Handle telephone calls and emails related to orders and enquiries.
• Support social media marketing and online promotional content.
• Represent the brand at events and trade shows when required.

Skills

E-commerce experience

Communication

Organisational skills

Sales support

Tools

MS Office

Job description

Our growing client, with offices based on the outskirts of Peterborough is seeking an E-Commerce Assistant to join them on a full time permanent basis working 9.00am - 5.00pm Monday to Friday.

As E-Commerce Assistant, you support a busy team manager and will be responsible for dealing with inbound sales enquiries, managing existing customer accounts, arrange shipments, update stock records and place stock orders, deals with telephone calls and emails, support social media marketing and online promotional content, strengthening brand presence. You may also get the opportunity to support at events and trade shows too.

To be considered for the role of E-Commerce Assistant, it is essential that you have e-commerce / marketplace / online trading experience and some form of experience in a commercial / sales support role. You will have excellent written and verbal communication skills and will have PC literacy in MS Office and the ability to pick up other business systems. You will be organised and will have superb attention to detail.

In return, for the role of E-Commerce Assistant, our client is offering a salary of 32,500, pension, 28 days annual leave inclusive of bank holidays, on site parking, product discount.