E-Commerce Assistant

Infinity Recruitment Consultancy Limited; Peterborough; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Pension

28 days annual leave

On-site parking

Product discount

Job summary

Our growing client, on the outskirts of Peterborough, is seeking an E-Commerce Assistant for a full-time permanent role, 9.00am - 5.00pm, Monday to Friday.

You will support a busy team manager, deal with inbound sales enquiries, manage customer accounts, arrange shipments, update stock records and place stock orders, handle calls and emails, support social media marketing and online promotions, and may attend events/trade shows.

Qualifications

• Experience in e-commerce/ marketplace / online trading.
• Experience in a commercial / sales support role.
• Excellent written and verbal communication skills.
• PC literacy in MS Office and ability to learn other systems.

Responsibilities

• Deal with inbound sales enquiries.
• Manage existing customer accounts.
• Arrange shipments and update stock records, place stock orders.
• Handle telephone calls and emails.
• Support social media marketing and online promotional content.

Skills

E-commerce experience

Sales support

MS Office

Job description

Our growing client, with offices based on the outskirts of Peterborough is seeking an E-Commerce Assistant to join them on a full time permanent basis working 9.00am - 5.00pm Monday to Friday.

As E-Commerce Assistant, you support a busy team manager and will be responsible for dealing with inbound sales enquiries, managing existing customer accounts, arrange shipments, update stock records and place stock orders, deals with telephone calls and emails, support social media marketing and online promotional content, strengthening brand presence. You may also get the opportunity to support at events and trade shows too.

To be considered for the role of E-Commerce Assistant, it is essential that you have e-commerce / marketplace / online trading experience and some form of experience in a commercial / sales support role. You will have excellent written and verbal communication skills and will have PC literacy in MS Office and the ability to pick up other business systems. You will be organised and will have superb attention to detail.

In return, for the role of E-Commerce Assistant, our client is offering a salary of £32,500, pension, 28 days annual leave inclusive of bank holidays, on site parking, product discount.