E-commerce Assistant

Ripon Farm Services Ltd; North Ferriby; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Company pension scheme

Life insurance x3 salary

Tailored career path

Employee uniform

Staff discount on showroom items

Free on-site parking

Referral programme

Job summary

Ripon Farm Services Ltd is seeking an enthusiastic E-commerce Assistant to support our online store. You will coordinate product listings on Shopify, ensure accurate technical details, and assist with design tasks for visuals and descriptions.

You will also help organise merchandise, manage stock, and handle order fulfilment and customer inquiries. The role offers exposure to multiple departments and opportunities to progress within a growing eCommerce team, with standard full-time hours and

Qualifications

• Interest in eCommerce and growth in online sales.
• Detail-oriented to ensure product data accuracy.
• Strong written and spoken communication in a practical setting.
• Eagerness to learn Agricultural, Turf and Ground Care equipment.

Responsibilities

• Create and co-ordinate product listings on our eCommerce site via Shopify.
• Ensure accurate technical information on listings.
• Use design tools (Canva, Photoshop) as needed.
• Organise merchandise and manage stock for eCommerce offerings.
• Fulfil website orders by liaising with departments and suppliers.

Skills

Ecommerce interest

Attention to detail

Verbal & written communication

Willingness to learn agriculture gear

Project ownership

Stock/ERP awareness

Tools

Wordpress

Shopify

Job description

As a business we supply a wide product range including machines, accessories, and parts from leading brands including John Deere, STIHL, Honda, Husqvarna and many more.

This is an exciting role for a candidate who is looking to start their career in a e-commerce focused role with advanced training and opportunities for progression. The eCommerce Assistant plays a key role in co-ordinating of our eCommerce business working with a variety of departments to contribute towards sales growth through our eCommerce store. This is a great opportunity for someone who likes variety in their job co-ordinating projects across a number of areas.

• Creating and co-ordinatingproduct listings within our website via Shopify (including product descriptions and visual content)
• Ensuring correct technical information is accurate on product listings.
• Basic use of design tools (such as Canva & Photoshop).
• Organise our range of merchandise for eCommerce,including clothing andtoys (ensuring stock availability and support withresearchingnew products to add to our range).
• Responsibility of website order fulfilment by liaising with the internal departments and suppliers.
• Support with ad hoc tasks related to the online store, including merchandising and promotions.
• Dealing with inbound customer enquiries and order emails to ensure timely responses via email, phone, and online chat.
• Co-ordinate all returns/ exchanges and claims on orders via our website and marketplace channels e.g. eBay.

Skills & Qualifications:

• An interest in and an initial understanding of eCommerce.
• Detail orientated to ensure accuracies in product information.
• Good level of verbal and writtencommunication skills, including good grammar,to produce accurate and compelling product descriptions.
• A desire to learn Agricultural, Turf and Ground Care equipment and eCommerce.
• The ability to take ownership of projects independently and as part of the wider team.
• Any experienceor awareness of using different types of Agricultural, Turf and Ground Care equipment would be beneficial.
• Experience with website content management systems (Wordpress, Shopify or similar) would be beneficial.
• Knowledge or previous experience of stock management ERP systems.
• Previous experience in a supply chain, marketing or customer service led role would be advantageous.
• Opportunity to work with industry-leading technology and brands.
• Company pension scheme.
• Life insurance x 3 salary.
• Tailored career path.
• Employee uniform.
• Staff discount on showroom items.
• Free on-site parking.
• Referral programme

Hours of work: 08:00-17:00 Monday to Friday. 40 hours per week