E-billing Coordinator

Ambition; City Of London; On-site; GBP 40,000 - 56,000; Full time

Job summary

Ambition is partnering with a global law firm in London to recruit an eBilling Coordinator. You will report to the eBilling Manager and oversee onboarding of clients to eBilling platforms.

The role requires hands-on experience with onboarding, configuring profiles, resolving onboarding queries, ensuring invoices align with deadlines, and generating reports to monitor billing performance. You will collaborate across teams, maintain accurate records, and drive process improvements to streamline

Qualifications

• Experienced in managing client onboarding onto eBilling platforms in a professional services or legal environment.
• Strong working knowledge of eBilling platforms, client billing portals, and client onboarding requirements.
• Proven track record of cross-functional collaboration to ensure timely invoice submission and deadlines.
• Experience preparing management reports and data analytics to monitor billing efficiency and revenue.
• Excellent communication and relationship-building skills with clients and senior stakeholders.
• High standard of professionalism, accuracy, and integrity in all work.
• Familiarity with eBilling platforms or legal billing systems with strong attention to detail and multi-deadline management.

Responsibilities

• Managing end-to-end client onboarding onto eBilling platforms, ensuring requirements are captured, configured, and validated ahead of go-live
• Serving as the primary point of contact for clients throughout the eBilling onboarding process, managing expectations and resolving queries in a timely manner
• Identifying and resolving errors or blockers during onboarding, escalating where appropriate to keep projects and deadlines on track
• Setting up and maintaining accurate client billing profiles and system configurations across relevant eBilling platforms, and ensuring timely invoice submission in line with internal deadlines
• Overseeing the collation and submission of client questionnaires, establishing a structured process that brings clarity around team ownership and accountability
• Identifying and correcting errors in submitted invoices with a high degree of independence, minimising the need for senior escalation
• Monitoring and updating internal billing schedules to ensure invoices are processed promptly and deadlines are consistently met
• Maintaining comprehensive and accurate records of all eBilling transactions and related documents for internal and client audits, while collaborating with cross-functional teams to resolve billing enquiries and ensure the seamless flow of financial data
• Preparing detailed reports and data analytics for management to support monitoring of billing efficiency and revenue performance
• Driving continuous process improvement to reduce onboarding turnaround times and enhance overall billing operational efficiency

Skills

Onboarding experience

eBilling platforms

Client onboarding

Cross-functional collaboration

Data analytics

Management reporting

Stakeholder engagement

Attention to detail

Job description

Ambition is delighted to be partnered with an exceptional global law firm in their search for an eBilling Coordinator to join their London office. Reporting into the eBilling Manager, this is an excellent opportunity for an experienced legal eBiller who is looking to join an impressive global law firm.

Day to Day Duties

• Managing the end-to-end client onboarding process onto eBilling platforms, ensuring all requirements are captured, configured, and validated ahead of go-live
• Serving as the primary point of contact for clients throughout the eBilling onboarding process, managing expectations and resolving queries in a timely manner
• Identifying and resolving errors or blockers during onboarding, escalating where appropriate to keep projects and deadlines on track
• Setting up and maintaining accurate client billing profiles and system configurations across relevant eBilling platforms, and ensuring timely invoice submission in line with internal deadlines
• Overseeing the collation and submission of client questionnaires, establishing a structured process that brings clarity around team ownership and accountability
• Identifying and correcting errors in submitted invoices with a high degree of independence, minimising the need for senior escalation
• Monitoring and updating internal billing schedules to ensure invoices are processed promptly and deadlines are consistently met
• Maintaining comprehensive and accurate records of all eBilling transactions and related documents for internal and client audits, while collaborating with cross-functional teams to resolve billing enquiries and ensure the seamless flow of financial data
• Preparing detailed reports and data analytics for management to support monitoring of billing efficiency and revenue performance
• Driving continuous process improvement to reduce onboarding turnaround times and enhance overall billing operational efficiency

You will need experience in

• Experienced in managing client onboarding onto eBilling platforms within a professional services or legal environment
• Strong working knowledge of eBilling platforms, client billing portals, and the technical requirements that clients impose during the onboarding process
• A proven track record of collaborating with cross-functional teams to ensure timely invoice submission and adherence to internal deadlines
• Experience preparing management reports and data analytics to monitor billing efficiency and revenue performance
• Excellent communication and relationship-building skills, with confidence engaging clients and senior internal stakeholders
• A high standard of professionalism, accuracy, and personal integrity in all aspects of work
• Familiarity with eBilling platforms or legal billing systems, along with strong attention to detail and the ability to manage multiple deadlines simultaneously