Dynamics Support Analyst

JR United Kingdom; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player in London is seeking a Dynamics Support Analyst to join their team in a growth position. This role involves providing essential user support, ensuring system integrity, and facilitating process adoption through effective testing and collaboration with stakeholders. The successful candidate will work in a hybrid model, spending two days a week in Holborn, contributing to the success of Dynamics 365 applications. If you are passionate about technology and eager to make an impact in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Experience in 1st, 2nd, and 3rd line support to resolve tickets efficiently.
• Strong understanding of CRM Dynamics and F&SCM applications.

Responsibilities

• Provide user support and resolve tickets within SLAs.
• Administer and maintain system integrity and data quality.

Skills

User Support

System Administration

Process Adoption

Knowledge of CRM Dynamics

Knowledge of F&SCM applications

Job description

Dynamics Support Analyst - London (Hybrid) - Dynamics CRM, F&SCM

One of our clients in London is hiring for a Dynamics 365 Support Analyst for a growth position.

Key Skills:

• User Support - 1st, 2nd and 3rd line support experience to resolve tickets within SLAs
• System Administration and Maintenance - focusing on integrity and quality of system and data
• Process adoption - Testing systems to ensure smooth deployments and collaborate with wider team and stakeholders
• Knowledge of CRM Dynamics and F&SCM applications

This is a permanent role based in London 2 days per week in Holborn.

No sponsorship is available for this role; candidates must hold citizenship or ILR.