Dynamic Vehicle Allocation Coordinator (Temp)

Confidential; Warrington, Liverpool City Region; On-site; GBP 18,000 - 24,000; Full time

Job summary

Confidential is seeking a Vehicle Allocation Administrator to join a busy team on a temporary basis. You will support the allocation and management of hire vehicles for insurance claims, coordinating with branches, suppliers and customers to ensure efficient allocations and timely updates.

This role blends administration, customer service and coordination, requiring meticulous attention to detail and a proactive approach to handling multiple priorities.

Qualifications

• Experience in busy office administration with a focus on accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Provide admin support for vehicle bookings and allocations across branches.
• Handle inbound/outbound calls professionally.
• Allocate hire vehicles to claims and confirm delivery/collection details.
• Coordinate with suppliers to meet SLAs.
• Book appointments via supplier portals and update claim systems.
• Liaise with branches to maximise vehicle availability.
• Maintain relationships with colleagues, suppliers, customers.
• Manage shared inboxes and respond promptly to queries.
• Monitor progress and escalate issues when needed.
• Record all customer/claim information accurately per procedures.

Skills

Verbal communication

Written communication

Attention to detail

multitasking

Telephone manner

Customer service

Deadline & SLA awareness

MS Office

Tools

Microsoft Office

Claim management systems

Job description

Confidential is seeking a Vehicle Allocation Administrator to join a busy team on a temporary basis. You will support the allocation and management of hire vehicles for insurance claims, coordinating with branches, suppliers and customers to ensure efficient allocations and timely updates.

This role blends administration, customer service and coordination, requiring meticulous attention to detail and a proactive approach to handling multiple priorities.