Service & Projects Admin: Scheduling, Invoicing & Support

Johnson Controls; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension plan (employer match)

Life assurance

Employee assistance program

Referral scheme

Free onsite parking

Dress Down Fridays

25 days annual leave (pro-rated)

Job summary

Johnson Controls in London is seeking a Service & Projects Administrator to support the Service and Projects teams. The role focuses on coordinating engineers, customer requests, planned maintenance, purchasing, invoicing, and project activities.

The successful candidate will be organised, communicative, and capable of juggling multiple priorities in a fast-paced environment. Johnson Controls offers a competitive salary, a generous bonus scheme, and comprehensive benefits.

Qualifications

• Previous experience in an administration or coordination role.
• Strong organisational and planning skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities and meet deadlines.
• Good attention to detail and accuracy.
• Proficiency in Microsoft Office applications (Outlook, Excel, Word, Teams).

Responsibilities

• Coordinate service calls, engineer schedules and customer appointments.
• Support project administration and maintain project documentation.
• Raise purchase orders and coordinate materials and deliveries.
• Assist with customer invoicing and contract administration.
• Schedule planned preventative maintenance visits (PPMs).
• Maintain accurate records and provide administrative support across the business.
• Liaise with customers, suppliers, engineers, and internal teams.

Skills

Administration

Coordination

Organisational skills

Planning

Communication

Customer service

Multitasking

Attention to detail

Microsoft Office

Tools

Outlook

Excel

Word

Teams

CRM systems

Job description

Johnson Controls in London is seeking a Service & Projects Administrator to support the Service and Projects teams. The role focuses on coordinating engineers, customer requests, planned maintenance, purchasing, invoicing, and project activities.

The successful candidate will be organised, communicative, and capable of juggling multiple priorities in a fast-paced environment. Johnson Controls offers a competitive salary, a generous bonus scheme, and comprehensive benefits.