Dynamic Office Administrator — Front Desk & Operations

Sulzer; Churwell; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

33 days annual leave

Defined pension contributions

Medicash

Employee Assistance Programme

Costco membership

Onsite gym

Canteen

Discounts

Job summary

Sulzer Leeds is recruiting an Administrator to be the friendly first point of contact for visitors, customers and colleagues. You’ll deliver front-of-house support, coordinate meetings, manage phones, and help keep the site running smoothly.

This hands-on role requires collaboration with multiple departments, strong organisational skills, and a proactive approach to resolving issues while maintaining a safe, customer‑focussed environment.

Qualifications

• Experience in administration or assistant roles.
• Strong interpersonal and customer service skills.
• Attention to detail with organisational ability.

Responsibilities

• Greet visitors and manage front-of-house activities.
• Handle incoming calls and customer queries/complaints with timely resolution.
• Coordinate meeting room management and site communications.
• Maintain business systems (SAP, Concur, Egencia, Softworks) and produce reports.
• Support wellbeing initiatives and visitor logistics; clock cards and parking permits.
• Contribute to emergency procedures and safe working practices.
• Ensure a consistently excellent customer experience across touchpoints.

Skills

interpersonal skills

customer service

organisational ability

attention to detail

independence

problem solving

flexibility

Education

administration experience

Tools

SAP

Concur

Egencia

Softworks

Microsoft Office

Job description

Sulzer Leeds is recruiting an Administrator to be the friendly first point of contact for visitors, customers and colleagues. You’ll deliver front-of-house support, coordinate meetings, manage phones, and help keep the site running smoothly.

This hands-on role requires collaboration with multiple departments, strong organisational skills, and a proactive approach to resolving issues while maintaining a safe, customer‑focussed environment.