Front Desk & IT Support Coordinator

KERRIDGE COMMERCIAL SYSTEMS CORP; Leeds; On-site; GBP 21,000 - 28,000; Full time

Job summary

Klipboard Leeds is seeking a professional to provide a welcoming front-of-house service and support day-to-day office operations. You will manage visitor interactions, phone and online inquiries, and assist with travel bookings, post, and supplies.

The role emphasizes accurate administration, strong communication, and independent working, with opportunities to contribute to process improvements and knowledge sharing across the team.

Qualifications

• Experience in a reception, front of house, office administration or customer-facing support role.
• Confident and professional written and verbal communication skills with people at all levels.
• Strong organisation and prioritisation skills, with the ability to manage competing demands calmly.
• Accuracy and attention to detail in administration, records and document preparation.
• Ability to work independently, using judgement on when to elevate.
• Working proficiency with Microsoft Office applications.
• Discretion when handling confidential or sensitive information.
• Equivalent experience will be considered in place of formal qualifications.

Responsibilities

• Provide a professional, welcoming and well-run front-of-house service for the Leeds office.
• Be the first point of contact for visitors, customers, suppliers and colleagues in person, by phone and online.
• Support day-to-day office operations including meeting rooms, refreshments, post, supplies, travel bookings and purchase orders.
• Assist the Facilities team with planned and reactive building activity.
• Maintain accurate incident records and provide regular updates on status and progress of issues.
• Collaborate with support colleagues and cross-functional teams to deliver a positive customer experience.
• Identify opportunities for continuous improvement in support processes and documentation.

Tools

Microsoft Office

Job description

Klipboard Leeds is seeking a professional to provide a welcoming front-of-house service and support day-to-day office operations. You will manage visitor interactions, phone and online inquiries, and assist with travel bookings, post, and supplies.

The role emphasizes accurate administration, strong communication, and independent working, with opportunities to contribute to process improvements and knowledge sharing across the team.