Dynamic London Facilities & Operations Coordinator

Intercontinental Exchange (ICE); Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Intercontinental Exchange is seeking a highly organized facilities assistant to support our London office. This fast-paced role is administratively intensive and requires the ability to manage multiple tasks with minimal supervision.

Responsibilities include office space walkthroughs, processing purchase requests, coordinating supplies and deliveries, logging service calls, and supervising on-site vendors and moves for new hires.

Qualifications

• Excellent communication and negotiation skills.
• Proficiency in Microsoft Office Suite.
• Organized and able to multi-task.
• Able to work independently with minimal supervision.
• Outgoing personality with a positive, proactive approach.
• Excellent service mentality.
• Ability to work weekends when necessary.
• Open to new duties and changing priorities.
• Experience in a dynamic, 100+ person office environment.
• Physical ability.

Responsibilities

• Daily walk through of office space to maintain appearance and readiness.
• Address facility-related employee requests and concerns.
• Track inventory and coordinate supplies for office and breakout areas.
• Review quotations and process internal purchase requests.
• Facilitate cleanup of meeting spaces and refreshments as needed.
• Maintain relationships with building landlord and onsite IT/admin teams.
• Maintain and repair office equipment; log service calls.
• Escort and supervise vendors/repair technicians on site.
• Coordinate internal moves and setup of new hires (supplies, etc.).
• Sort and distribute incoming mail; create courier bookings and oversee international shipments as required.
• Participate in ISO meetings and contribute to certification retention.

Skills

Communication

Negotiation

Organization

Multi-tasking

Independent work

Positive attitude

Customer service

Weekend availability

Change readiness

Physical ability

Tools

Microsoft Office Suite

Job description

Intercontinental Exchange is seeking a highly organized facilities assistant to support our London office. This fast-paced role is administratively intensive and requires the ability to manage multiple tasks with minimal supervision.

Responsibilities include office space walkthroughs, processing purchase requests, coordinating supplies and deliveries, logging service calls, and supervising on-site vendors and moves for new hires.