Dynamic Lettings Administrator – North London Office

Remarkable Jobs Limited; Greater London; On-site; GBP 28,000 - 30,000; Full time

Job summary

Remarkable Jobs Limited in London is seeking a diligent Lettings Administrator to support the lettings team in a busy, client-facing office.

This role requires strong organisational skills, attention to detail and a proactive approach to handle calls, emails, tenancy paperwork and diary coordination. Saturday work is required with a day off in lieu.

Local applicants preferred for an office-based role in Kentish Town, Camden, NW1 0NE, with previous estate agency experience advantageous.

Qualifications

• Prior administrative or office-based experience.
• Excellent organisational skills and attention to detail.
• Confident written and verbal communication.
• Professional telephone manner and customer service focus.
• Ability to manage multiple tasks and prioritise workloads.
• Willingness to work Saturdays with a weekday off in lieu.
• Able to commute to Kentish Town for a fully office-based position.

Responsibilities

• Provide day-to-day administrative support to the lettings team.
• Handle incoming telephone calls, emails and enquiries from landlords, tenants and prospective tenants.
• Assist with preparing tenancy agreements, renewals and associated documentation.
• Maintain accurate property, landlord and tenant records.
• Coordinate property viewings, appointments and diary management.
• Support the referencing process and ensure required documentation is collected.
• Assist with property listings, marketing materials and online property portals.
• Liaise with landlords, tenants, contractors and other relevant parties.
• Ensure all lettings documentation is accurate, complete and compliant with relevant legislation.
• Support the team with general office administration and customer service.

Skills

Administrative experience

Organised

Communication skills

Telephone etiquette

Multitasking

Proactive

Office-based work

Weekend availability

Tools

Estate agency CRM

Property management software

Job description

Remarkable Jobs Limited in London is seeking a diligent Lettings Administrator to support the lettings team in a busy, client-facing office.

This role requires strong organisational skills, attention to detail and a proactive approach to handle calls, emails, tenancy paperwork and diary coordination. Saturday work is required with a day off in lieu.

Local applicants preferred for an office-based role in Kentish Town, Camden, NW1 0NE, with previous estate agency experience advantageous.