Dynamic Homeownership Resales & Staircasing Officer

Service Care Solutions; Greater London; On-site; GBP 33,000 - 39,000; Full time

Job summary

Service Care Solutions is seeking a Homeownership Resale & Staircasing Officer in Islington to manage a varied caseload of leasehold transactions. You will act as the main contact for homeowners, solicitors and external professionals throughout conveyancing, from application to completion.

Key duties include coordinating resales, staircasing and ownership transfers, liaising with solicitors, arranging valuations, and preparing packs and forms.

Qualifications

• Experience managing leasehold resales, staircasing applications or property ownership transactions.
• Confidence liaising with solicitors, conveyancers, surveyors and other external professionals to progress legal transactions.
• Knowledge of LPE1 forms, Management Packs, RICS valuations and conveyancing processes.
• Strong organisational skills, with the ability to manage multiple cases, monitor deadlines and follow transactions through to completion.
• Excellent communication and customer service skills, with the ability to provide clear updates and resolve queries professionally.

Responsibilities

• Managing resale, staircasing and ownership transfer applications, ensuring transactions progress efficiently through each stage.
• Liaising regularly with solicitors and conveyancers, responding to enquiries, providing documentation and tracking legal progress through to completion.
• Arranging RICS valuations by coordinating with surveyors and ensuring valuation reports are received and processed.
• Preparing and processing Management Packs and LPE1 forms, ensuring accurate and timely information is provided to solicitors.
• Coordinating staircasing applications, including reviewing valuations, calculating rent adjustments and arranging the necessary legal documentation.
• Managing completion processes, updating ownership records and ensuring all relevant parties are informed of changes.
• Handling shared ownership queries, Right to Acquire applications and home improvement approval requests.

Skills

Leasehold resales

Staircasing

Conveyancing

Communication

Job description

Service Care Solutions is seeking a Homeownership Resale & Staircasing Officer in Islington to manage a varied caseload of leasehold transactions. You will act as the main contact for homeowners, solicitors and external professionals throughout conveyancing, from application to completion.

Key duties include coordinating resales, staircasing and ownership transfers, liaising with solicitors, arranging valuations, and preparing packs and forms.