Dynamic Day Controller & PTS Transport Planner

East of England Ambulance Service; Stevenage; On-site; GBP 32,000 - 42,000; Full time

Job summary

A regional ambulance service based in Stevenage is seeking a skilled Day Controller to oversee and plan patient journeys. The successful candidate will monitor and adjust ambulance resources in real-time, ensuring optimal delivery of patient transport services. Applicants must have essential qualifications in English and Math, alongside excellent organizational and communication skills. A commitment to a 3-week training course is required, along with flexibility for varied shifts. This role promises a dynamic and supportive work environment.

Benefits

Flexible working requests

Diverse work environment

Support for work-life balance

Qualifications

• Must have experience organizing and planning resources.
• Need to demonstrate excellent communication under pressure.
• Ability to travel independently for training across various locations.

Responsibilities

• Oversee patient journeys to and from home/health care settings.
• Control PTS ambulance resources and monitor journey times.
• Commit to a 3-week training course for skill enhancement.

Skills

Excellent Organisation Skills

Excellent Communication Skills

Experience of prioritising workload

Knowledge of Geographic areas

Education

English and Math Grade C or equivalent

Tools

Cleric System

Job description

A regional ambulance service based in Stevenage is seeking a skilled Day Controller to oversee and plan patient journeys. The successful candidate will monitor and adjust ambulance resources in real-time, ensuring optimal delivery of patient transport services. Applicants must have essential qualifications in English and Math, alongside excellent organizational and communication skills. A commitment to a 3-week training course is required, along with flexibility for varied shifts. This role promises a dynamic and supportive work environment.