Dynamic Customer Service Administrator – Flexible Hours & Weekly Pay (Temp)

Tate; Ayot Green; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Free on-site parking

Weekly pay

Holiday pay

Tate Rewards Scheme

Job summary

Tate is seeking a Temporary Customer Service Administrator to join the Customer Services team for an initial 3-4 month period starting in late September 2026. The role requires strong IT literacy and organisation across multiple systems, with collaboration across Customer Services, Sales, Warehouse, Operations and Regulatory Affairs.

You will handle orders, deliveries and related administration, support the Sales team, and ensure records and KPIs are maintained.

Qualifications

• 2-3 years' experience in a similar role
• Excellent IT literacy and adept with multiple systems
• Proficient in Microsoft Excel, Word and Outlook
• Strong communication and organisational skills
• Able to manage multiple tasks and priorities in a busy environment
• Proactive problem-solving approach and team player attitude

Responsibilities

• Provide day-to-day customer support by telephone and email.
• Process and assist with sales and purchase orders and related documentation.
• Maintain accurate customer records across internal systems.
• Monitor delivery discrepancies and resolve issues promptly.
• Ensure HMRC compliance and internal audit standards for consignments.
• Support Sales by feeding back potential opportunities from customers.
• Liaise with transport providers regarding export consignments and rates.
• Coordinate dispatch of customer samples and liaise with Warehouse for timely processing.
• Resolve customer complaints with Regulatory Affairs and Operations.
• Identify and suggest process improvements in Customer Services and Logistics.
• Build strong relationships with customers and internal teams.

Job description

Tate is seeking a Temporary Customer Service Administrator to join the Customer Services team for an initial 3-4 month period starting in late September 2026. The role requires strong IT literacy and organisation across multiple systems, with collaboration across Customer Services, Sales, Warehouse, Operations and Regulatory Affairs.

You will handle orders, deliveries and related administration, support the Sales team, and ensure records and KPIs are maintained.