Dynamic Temp Customer Service Administrator

Catering; Thame; On-site; GBP 18,000 - 21,000; Full time

Job summary

Catering in Thame, Oxfordshire, is seeking a Temporary Customer Service Administrator to join their team. The role involves handling customer emails, investigating and resolving complaints, updating records, and supporting the wider customer service team in a busy environment.

You will need experience in customer service or administration, strong written communication, and excellent attention to detail. The position offers a temporary assignment in a customer-focused setting.

Qualifications

• Previous experience in a customer service or administration role.
• Confident handling customer complaints and resolving issues effectively.
• Strong written communication skills with excellent attention to detail.
• Good organisational and time management skills.

Responsibilities

• Responding to customer emails in a timely and professional manner.
• Investigating and resolving customer complaints.
• Updating customer records and maintaining accurate information.
• Managing customer enquiries and ensuring follow up actions are completed.
• Supporting the wider customer service team with administrative tasks.
• Monitoring shared inboxes and prioritising responses.

Skills

Customer service

Administration

Microsoft Office

Attention to detail

Time management

Communication

Tools

Microsoft Office

Job description

Catering in Thame, Oxfordshire, is seeking a Temporary Customer Service Administrator to join their team. The role involves handling customer emails, investigating and resolving complaints, updating records, and supporting the wider customer service team in a busy environment.

You will need experience in customer service or administration, strong written communication, and excellent attention to detail. The position offers a temporary assignment in a customer-focused setting.