Dynamic Admin Assistant – Community Mental Health Team (Band 3)

East London NHS Foundation Trust; Bedford; On-site; GBP 23,000 - 25,000; Full time

Job summary

East London NHS Foundation Trust is seeking a Band 3 Administrative Assistant to join the Community Mental Health Team. The role involves acting as the first point of contact for service users, carers and colleagues, providing efficient administrative and clerical support within a busy team.

The successful candidate will work flexibly, multi-task, and maintain confidential patient information while ensuring smooth office operations and timely communication with clinicians and external agencies.

Qualifications

• Administrative and clerical skills including filing, data entry, and diary management.

Responsibilities

• HandleIncoming post and distribute to colleagues promptly.
• Answer and direct incoming calls in a courteous and helpful manner.
• Maintain filing systems and confidentiality of service user information.
• Manage diary and appointments for clinicians and smooth room bookings.
• Provide basic typing and document preparation support and assist with equipment setup.

Job description

East London NHS Foundation Trust is seeking a Band 3 Administrative Assistant to join the Community Mental Health Team. The role involves acting as the first point of contact for service users, carers and colleagues, providing efficient administrative and clerical support within a busy team.

The successful candidate will work flexibly, multi-task, and maintain confidential patient information while ensuring smooth office operations and timely communication with clinicians and external agencies.