Dynamic Admin Assistant - 34 Days Leave & Benefits

British Pregnancy Advisory Service (bpas); Swindon; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

34 days annual leave

Life assurance

Pension scheme

GP access 24/7

Mental fitness app

Online discounts

Family-friendly policies

Job summary

BPAS in Swindon is seeking an experienced Admin Assistant to join our unit for 22.5 hours per week, across Monday to Wednesday. You will handle reception duties, telephone queries, and general administration to ensure clients feel supported and cared for within BPAS services.

You’ll work as part of a friendly team, maintaining accurate paperwork, appointment lists, and basic stock and reports. Experience in a care environment helps you engage with clients professionally.

Qualifications

• Proven experience working in an office environment
• Excellent communication skills with clients and colleagues
• Experience dealing with upset patients in a care setting
• Knowledge of clerical procedures including checking documentation and reception duties
• Good attention to detail and team working
• Friendly and positive attitude when interacting with clients

Responsibilities

• Answer and direct telephone queries, liaising with internal and external colleagues
• Check and complete BPAS paperwork ensuring documents are available for care episodes
• Monitor and amend appointment list using BPAS booking system and inform clients of changes
• Assist in stock control and preparation/despatch of statistical reports
• Provide effective reception support and ensure smooth office operations
• Support colleagues and maintain a welcoming environment for clients

Job description

BPAS in Swindon is seeking an experienced Admin Assistant to join our unit for 22.5 hours per week, across Monday to Wednesday. You will handle reception duties, telephone queries, and general administration to ensure clients feel supported and cared for within BPAS services.

You’ll work as part of a friendly team, maintaining accurate paperwork, appointment lists, and basic stock and reports. Experience in a care environment helps you engage with clients professionally.