Duty Manager — Lead Team, Elevate Guest Experience

Prezzo; Eastleigh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality brand in Eastleigh seeks a Duty Manager to oversee daily operations and lead a high-performing team. This role involves ensuring exceptional guest experiences and collaborating closely with the General Manager. Ideal candidates will have supervisory experience in hospitality and a passion for service excellence. Competitive perks and career development opportunities are offered, including discounts and a supportive work environment.

Benefits

TRONC and Commission Schemes

50% off food and drink

Free meals on shift

Birthday off

Employee Assistance Programme

Voluntary Bupa dental cover

Qualifications

• Previous supervisory or team leader experience in hospitality.
• Positive attitude and strong communication skills.
• Comfortable working in a fast-paced environment.
• Ability to guide a team effectively.
• Understanding of health & safety and food safety basics.
• Passion for outstanding service.

Responsibilities

• Oversee daily restaurant operations and ensure guest satisfaction.
• Lead and develop a high-performing team.
• Collaborate with the General Manager to improve performance.

Skills

Passionate about hospitality

Strong leadership skills

Business savvy

Adaptable in fast-paced environments

Focused on operational excellence

Job description

A leading hospitality brand in Eastleigh seeks a Duty Manager to oversee daily operations and lead a high-performing team. This role involves ensuring exceptional guest experiences and collaborating closely with the General Manager. Ideal candidates will have supervisory experience in hospitality and a passion for service excellence. Competitive perks and career development opportunities are offered, including discounts and a supportive work environment.