Duty Manager: Lead Frontline Teams | Permanent Hours

Premier Inn; Cockermouth; On-site; GBP 11,000 - 19,000; Full time

Benefits offered by this job

Permanent contract

Full training

Career path

Whitbread Benefits Card

Pension plan

Save As You Earn

Discounts

Job summary

Premier Inn in Cockermouth is seeking a Duty Manager to lead shifts, assist guests and coordinate across reception, housekeeping and the restaurant. You will ensure smooth operations, guide the team, and respond quickly to guest needs to maintain high service standards during busy periods.

The role offers a permanent contract with guaranteed hours and full training, with a clear path to progression within Premier Inn.

Responsibilities

• Lead shifts across the hotel and deliver clear pre-shift briefings
• Support and coach team members throughout the day
• Help guests with questions and sort out problems
• Jump in to support different teams, from reception to the restaurant
• Spot issues early and put them right
• Help keep guests safe and the hotel running the way it should
• Work closely with the Hotel Manager and wider leadership team

Job description

Premier Inn in Cockermouth is seeking a Duty Manager to lead shifts, assist guests and coordinate across reception, housekeeping and the restaurant. You will ensure smooth operations, guide the team, and respond quickly to guest needs to maintain high service standards during busy periods.

The role offers a permanent contract with guaranteed hours and full training, with a clear path to progression within Premier Inn.