Duty Manager: Lead Frontline Team & Guaranteed Hours

Premier-Inn; Leeds; Presencial; GBP 18.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full training and support from day one

Career progression to Hotel Manager

Whitbread Benefits Card – up to 60%

Company pension and Save As You Earn

Discounts on shopping, travel, cinema

Descripción de la vacante

Premier Inn is seeking a Duty Manager for Leeds City (Elland Road). You’ll lead shifts across reception, housekeeping and restaurant to ensure guests have a great stay and your team has everything they need. You’ll be on the floor, actively directing operations, not just supervising.

The role offers a permanent contract with guaranteed hours and full training. You’ll gain valuable experience to progress toward a Hotel Manager role within the Premier Inn network.

Formación

• Experience leading teams in busy customer-facing environments.
• Ability to coach and support team members throughout shifts.
• Comfortable making decisions and solving problems on the floor.

Responsabilidades

• Lead shifts across the hotel and deliver clear pre-shift briefings
• Support and coach team members throughout the day
• Help guests with questions and sort out problems
• Jump in to support different teams, from reception to the restaurant
• Spot issues early and put them right
• Help keep guests safe and the hotel running smoothly
• Work closely with the Hotel Manager and wider leadership team

Conocimientos

Leadership

People management

Customer service

Problem solving

Descripción del empleo

Premier Inn is seeking a Duty Manager for Leeds City (Elland Road). You’ll lead shifts across reception, housekeeping and restaurant to ensure guests have a great stay and your team has everything they need. You’ll be on the floor, actively directing operations, not just supervising.

The role offers a permanent contract with guaranteed hours and full training. You’ll gain valuable experience to progress toward a Hotel Manager role within the Premier Inn network.