Duty Manager: Lead Teams & Guest Experience (Permanent)

Premier-Inn; Honiton; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Permanent contract with guaranteed hrs

Full training and support

Clear career path with progression

Whitbread Benefits Card – discounts

Company pension

Save As You Earn scheme

Discounts on shopping, travel, cinema

Job summary

Premier Inn in Honiton is looking for a proactive Hotel Duty Manager to lead shifts, coordinate reception, housekeeping and food service to ensure guests have a seamless stay. You will be on the floor with your team, making decisions and keeping operations running smoothly.

Ideal candidates bring leadership experience in guest-facing roles; no hotel experience required. The role offers permanent hours, full training, and a clear path to progression within Premier Inn.

Qualifications

• Experience leading teams in fast-paced, guest-facing environments.

Responsibilities

• Lead shifts across reception, housekeeping and restaurant to ensure a great guest stay.
• Provide clear pre-shift briefings and coach team members throughout the day.
• Help guests with questions and resolve issues quickly and politely.
• Jump in to support different departments as needed during busy periods.
• Identify issues early and take corrective action.

Skills

People leadership

Guest service

Problem solving

Job description

Premier Inn in Honiton is looking for a proactive Hotel Duty Manager to lead shifts, coordinate reception, housekeeping and food service to ensure guests have a seamless stay. You will be on the floor with your team, making decisions and keeping operations running smoothly.

Ideal candidates bring leadership experience in guest-facing roles; no hotel experience required. The role offers permanent hours, full training, and a clear path to progression within Premier Inn.