Duty Manager - Lead Front Desk & Ops (Fixed Term)

Whitbread PLC; Doncaster; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Fixed-term contract

Training

Career progression

Benefits card

Pension scheme

Discounts

Job summary

Whitbread PLC, Premier Inn Doncaster Central East, is seeking a Hotel Duty Manager to lead shifts, motivate the team and keep the hotel running smoothly. This is hands-on, not a desk job, with duties across reception, housekeeping and the restaurant.

Pay is up to £13.86 per hour for 32 guaranteed hours per week, on a fixed-term contract until 07/05/2027. Shifts include evenings and weekends at Doncaster Leisure Park, DN4 7NW, with full training and clear progression to Hotel Manager.

Qualifications

• Some of our best Duty Managers joined us from retail, supermarkets, restaurants, pubs, leisure, healthcare and customer service.
• If you've led people before, we can teach you the hotel.
• You may have worked as a Team Leader, Supervisor, Shift Manager or Assistant Manager.

Responsibilities

• Lead shifts across the hotel and deliver clear pre-shift briefings
• Support and coach team members throughout the day
• Help guests with questions and sort out problems
• Jump in to support different teams, from reception to the restaurant
• Spot issues early and put them right
• Help keep guests safe and the hotel running the way it should
• Work closely with the Hotel Manager and wider leadership team

Skills

People leadership

Customer service

Decision making

Calm under pressure

Job description

Whitbread PLC, Premier Inn Doncaster Central East, is seeking a Hotel Duty Manager to lead shifts, motivate the team and keep the hotel running smoothly. This is hands-on, not a desk job, with duties across reception, housekeeping and the restaurant.

Pay is up to £13.86 per hour for 32 guaranteed hours per week, on a fixed-term contract until 07/05/2027. Shifts include evenings and weekends at Doncaster Leisure Park, DN4 7NW, with full training and clear progression to Hotel Manager.