Duty Manager: Lead Busy Hotel Teams & Guest Care

Premier Inn; Doncaster; Sur place; GBP 16 000 - 22 000; Plein temps

Avantages offerts par ce poste

Fixed-term contract

Full training

Career path

Whitbread Benefits Card

Pension and Save As You Earn

Discounts on shopping/travel

Résumé du poste

Premier Inn in Doncaster is seeking a Duty Manager to help lead shifts across reception, housekeeping and the restaurant, ensuring guests have a great stay. You’ll be on the floor, delivering briefings, coaching colleagues and stepping in to resolve issues during busy periods.

This fixed-term role (until 07/05/2027) offers guaranteed hours (32 per week) and a clear pathway for progression towards a Hotel Manager role. Training and preferential benefits are included.

Qualifications

• Experience leading teams in a busy customer-facing environment is valuable.
• Strong problem-solving and decision-making skills are essential.
• Excellent communication and coaching abilities for on-the-floor leadership.

Responsabilités

• Lead hotel shifts and deliver clear pre-shift briefings.
• Coach team members and support across departments.
• Resolve guest queries and problems promptly and professionally.
• Jump between reception, housekeeping, and restaurant as needed.
• Identify issues early and take corrective action.
• Collaborate with Hotel Manager and leadership team.

Connaissances

Leadership

People management

Decision making

Description du poste

Premier Inn in Doncaster is seeking a Duty Manager to help lead shifts across reception, housekeeping and the restaurant, ensuring guests have a great stay. You’ll be on the floor, delivering briefings, coaching colleagues and stepping in to resolve issues during busy periods.

This fixed-term role (until 07/05/2027) offers guaranteed hours (32 per week) and a clear pathway for progression towards a Hotel Manager role. Training and preferential benefits are included.