Duty Manager: Lead a Welcoming Leisure Centre Team

Freedom Leisure; Matlock; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Company pension

Cycle-to-work scheme

Staff membership discount

Employee Assistance Programme

Job summary

Freedom Leisure is seeking a Duty Manager to lead and support our Leisure Centre teams. You will ensure excellent customer service, maintain a clean, safe environment, and manage day-to-day operations on a rota basis. Training and development opportunities are provided to help you grow within the organisation.

The role emphasises people management, cost awareness and delivering high-quality experiences for users of our 37-hour weekly operation. A proactive, flexible approach is essential.

Qualifications

• RLSS National Pool Lifeguard Qualification (NPLQ) or equivalent required.
• Experience in managing and motivating a team of operational staff.

Responsibilities

• Oversee day-to-day duty management and the running of the Leisure Centre to high standards.
• Contribute to and understand the centre's business and budget performance.

Skills

People mgmt

Customer service

Team leadership

Problem solving

Flexible/adaptable

Communication

Decision making

Training & coaching

Job description

Freedom Leisure is seeking a Duty Manager to lead and support our Leisure Centre teams. You will ensure excellent customer service, maintain a clean, safe environment, and manage day-to-day operations on a rota basis. Training and development opportunities are provided to help you grow within the organisation.

The role emphasises people management, cost awareness and delivering high-quality experiences for users of our 37-hour weekly operation. A proactive, flexible approach is essential.