Duty Manager: Lead a Busy Retail Team & Store Ops

Heron Foods Limited; North Shields; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discounts 10%

Career development

Wellbeing support

Recognition rewards

Job summary

Heron Foods Limited invites applications for a Duty Manager position at our NEW STORE in Meadowell, Waterville Road, North Shields, NE29 6UB. The role offers £13 per hour for 27 hours per week with opportunities to lead a busy retail team.

You will drive store standards, support customer service excellence, ensure inventory is well managed, and help achieve sales targets. This role also covers keyholder responsibilities including opening and closing duties.

Qualifications

• Proven experience in retail supervisory/management roles in fast-paced environments.
• Strong leadership and people management skills.
• Excellent customer service mindset and problem-solving abilities.
• Proactive, energetic approach to managing a busy store.

Responsibilities

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager.

Skills

Retail management

Leadership

Customer service

Team motivation

Job description

Heron Foods Limited invites applications for a Duty Manager position at our NEW STORE in Meadowell, Waterville Road, North Shields, NE29 6UB. The role offers £13 per hour for 27 hours per week with opportunities to lead a busy retail team.

You will drive store standards, support customer service excellence, ensure inventory is well managed, and help achieve sales targets. This role also covers keyholder responsibilities including opening and closing duties.