Retail Duty Manager: Lead Team, Open/Close & Drive Sales

Heron Foods; North Shields; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounts 10% at Heron Foods and B&M

Career development programs

Wellbeing support

Recognition & rewards

Job summary

Heron Foods is hiring a Duty Manager for our new Meadowell store in North Shields. You will lead the team, maintain high service standards, keep the store clean and well stocked, and drive sales while controlling costs.

You will be a keyholder, stepping in for the Store Manager during openings and closes, managing performance, training colleagues, and delivering a warm, efficient shopping experience for customers.

Qualifications

• Experience as Retail Supervisor or Duty Manager in a fast-paced store.
• Strong leadership and communication skills.
• Ability to motivate a team and deliver great customer service.
• Comfortable working in a retail environment with shift patterns.

Responsibilities

• Lead and motivate the team to meet targets.
• Maintain store standards and product availability.
• Resolve customer queries promptly and professionally.
• Handle opening/closing duties as keyholder.

Skills

Team leadership

Customer service

Retail operations

Communication

Job description

Heron Foods is hiring a Duty Manager for our new Meadowell store in North Shields. You will lead the team, maintain high service standards, keep the store clean and well stocked, and drive sales while controlling costs.

You will be a keyholder, stepping in for the Store Manager during openings and closes, managing performance, training colleagues, and delivering a warm, efficient shopping experience for customers.