Duty Manager (Part Time)

Heron Foods Limited; North Shields; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discounts 10%

Career development

Wellbeing support

Recognition rewards

Job summary

Heron Foods Limited invites applications for a Duty Manager position at our NEW STORE in Meadowell, Waterville Road, North Shields, NE29 6UB. The role offers £13 per hour for 27 hours per week with opportunities to lead a busy retail team.

You will drive store standards, support customer service excellence, ensure inventory is well managed, and help achieve sales targets. This role also covers keyholder responsibilities including opening and closing duties.

Qualifications

• Proven experience in retail supervisory/management roles in fast-paced environments.
• Strong leadership and people management skills.
• Excellent customer service mindset and problem-solving abilities.
• Proactive, energetic approach to managing a busy store.

Responsibilities

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager.

Skills

Retail management

Leadership

Customer service

Team motivation

Job description

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: NEW STORE - Meadowell, Waterville Road, North Shields, NE29 6UB

Salary: £13 per hour

Hours: 27 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Enjoy a range of perks, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like ‘Future Flyers.’
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

What You'll Do:

As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding:

Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

What We’re Looking For:

We’re seeking individuals who bring:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For:

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.