Duty Manager: Lead Team & Drive Store Performance (27h/wk)

Heron Foods; Amble; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounts 10%

Career development

Wellbeing support

Recognition & extras

Job summary

Heron Foods in Amble, Northumberland, is seeking a Duty Manager to lead and support daily store operations. This part-time role (27 hours/week) places you at the heart of our team, ensuring exceptional service, stock management, and smooth store performance.

You will mentor staff, resolve customer queries, and maintain high standards while driving profitability and efficiency. An energetic, proactive leader will thrive here.

Qualifications

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent organizational abilities and a passion for customer service.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well-presented, and fully stocked store.
• Drive sales and profitability by managing performance and efficiency.
• Act as keyholder and manage store openings and closures in the Store Manager's absence.

Skills

Leadership

Customer service

Team motivation

Stock & store presentation

Problem solving

Tools

POS systems

MS Office

Job description

Heron Foods in Amble, Northumberland, is seeking a Duty Manager to lead and support daily store operations. This part-time role (27 hours/week) places you at the heart of our team, ensuring exceptional service, stock management, and smooth store performance.

You will mentor staff, resolve customer queries, and maintain high standards while driving profitability and efficiency. An energetic, proactive leader will thrive here.