Duty Manager (Bank)

Nuffield Health; West End; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Holiday entitlement

Pension scheme

Discounted gym £35/m

Job summary

Nuffield Health is seeking a Duty Manager to support operations on a bank/adhoc basis at our West End gym. You will help ensure a smooth opening and closing, engage with members, and lead colleagues to maintain exceptional service.

With an emphasis on safety and member experience, you will conduct tours for prospective members and assist with Lifeguard duties as required, while benefiting from our supportive environment and the company’s wellbeing initiatives.

Qualifications

• Be available for ad-hoc shifts as required
• Excellent communication and customer service skills
• Ability to lead by example and support colleagues
• Willing to undertake Lifeguard training as needed

Responsibilities

• Be responsible for the smooth running of the club, including opening/closing during shift
• Prioritise member satisfaction and build strong member relationships
• Lead by example and support colleagues to maintain high standards
• Conduct tours for prospective members highlighting club benefits
• Oversee health and safety protocols and address issues promptly
• Swim to a high standard and be willing to train on site for Lifeguard breaks

Job description

Up to £14.02 per hour depending on experience

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at £35.00 a month.

Join Nuffield Health and create the future you want, today.