Duty Manager

Nuffield Health; Royal Tunbridge Wells; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a Duty Manager for our gym in the UK. You will ensure the smooth running of the club, open/close on shift, and engage with members to build strong relationships. You will lead by example and support colleagues, while maintaining high quality standards.

You will conduct tours for prospective members, oversee health and safety, and contribute to meeting sales targets. The role suits someone with demonstrable sales experience, excellent communication skills, and a

Qualifications

• Demonstrable sales experience
• Excellent communication skills
• Collaborative team player with a can-do attitude
• Ability to lead by example and uphold high standards of service and safety

Responsibilities

• Open and close the club when on shift
• Prioritise member satisfaction and engage with members
• Lead by example and support colleagues
• Conduct tours for prospective members
• Oversee health and safety protocols
• Help achieve sales targets

Skills

Leadership

Sales experience

Customer service

Communication skills

Job description

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets

• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

  As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

  Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.