Duty manager

Nuffield Health; Kings Langley; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health in Hemel Hempstead is seeking a Duty Manager for our Fitness and Wellbeing Club. This part-time role involves ensuring the club runs smoothly on shift, opening and closing, and delivering an exceptional member experience.

You will engage with members, lead by example, conduct tours for prospective members, uphold health and safety, and be available to cover Lifeguard breaks; swimming ability and willingness to train on site are required.

Qualifications

• Experience in hospitality or fitness industry preferred.
• Strong communication and customer service skills.

Responsibilities

• Be responsible for the smooth running of the club; opening/closing during shifts.
• Prioritize member satisfaction and engage with members to build relationships.
• Lead by example and support colleagues while upholding standards.
• Conduct tours for prospective members highlighting club benefits.
• Oversee health and safety protocols and address issues promptly.

Skills

Sales experience

Customer service

Leadership

Communication

Job description

Duty Manager - Fitness and Wellbeing Club

Hemel Hempstead | Fitness & Wellbeing Club | Bank | Part time

Up to £13.21 depending on experience

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

Be responsible for the smooth running of our club; including the opening and closing the club when on shift

Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.

Lead by example, support and guide your colleagues while upholding the highest quality standards.

Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides

Oversee health and safety protocols, addressing any issues swiftly and effectively.

Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.