Duty Manager

Nuffield Health; Shoreditch; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Free gym membership

Health assessments

Retail discounts

Pension options

Résumé du poste

Nuffield Health in Shoreditch is seeking a Duty Manager to ensure the smooth operation of the Fitness & Wellbeing Club. You will manage shifts, engage with members and aim to meet sales targets while upholding high service standards.

The role requires demonstrable sales experience, excellent communication, and a collaborative, can-do attitude. Training will cover health and safety, with opportunities to advance within the charity’s healthcare network.

Qualifications

• Demonstrable sales experience and the ability to engage with members and convert interest.
• Excellent communication skills and a collaborative mindset.
• A positive, can-do attitude with a passion for great customer service.

Responsabilités

• Oversee smooth running of the club during shifts, including opening and closing.
• Prioritise member satisfaction and build strong relationships.
• Lead by example and support colleagues to uphold quality standards.
• Conduct tours for prospective members highlighting club benefits.
• Oversee health and safety protocols and address issues swiftly.
• Assist in achieving sales targets.
• Swim skills and willingness to train on site for lifeguard breaks.

Connaissances

Sales experience

Communication skills

Customer service

Description du poste

Duty Manager - Fitness and Wellbeing Club

Shoreditch FWC | Fitness & Wellbeing Club | Permanent contract | Full time

Up to £29,116.15 per annum depending on experience plus sales commission

40 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

• free gym membership
• health assessments
• retail discounts
• pension options

Join Nuffield Health and create the future you want, today.