Duty Manager

SSP UK & Ireland; Glasgow; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Discounted Parking

Discounted Meal

Employee Discounts

Friends and Family Discount App

Award-winning training

Health & Wellbeing Support

Dynamic, fast-paced role

Job summary

SSP UK & Ireland is seeking a Duty Manager for Bird & Signet Bar & Kitchen at Glasgow Airport. The role leads daily operations, opens/closes, and drives high-energy service on a full-time schedule (30+ hours). Shifts cover weekdays, weekends, holidays, with a boosted night rate up to £15.25/hr.

Ideal candidates bring hospitality leadership experience, a passion for fast-paced service, and a commitment to guest satisfaction. Benefits include employee discounts and development opportunities.

Qualifications

• Hospitality moves fast – and so do you.
• Lead your team to deliver great customer service.
• Commitment to age-related shift responsibilities (18+).

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focused, staying informed about unit performance and championing improvements.
• Previous experience leading a team in a busy Hospitality or Retail environment is ideal!

Skills

Team leadership

Customer service

Fast-paced environment

18+ eligibility

Job description

About The Role

DUTY MANAGER - BIRD & SIGNET BAR & KITCHEN, Glasgow Airport

Pay Rate: £13.75 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour.

across weekdays, weekends, bank and public holidays.

Join our team as a Bar Supervisor where the energy’s high and the vibe is friendly! SSP serves thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!

Shift Pattern

Full-Time (30+ hrs)

Shifts between 2:30am and midnight, any 5 shifts out of 7. Working flexibly across weekdays, weekends, bank and public holidays.

About You

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Bar Supervisor role has got your name on it!
• Due to some responsibilities within the Bar Supervisorrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

About the Duty Manager Role

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in a busy Hospitality or Retail environment is ideal!

As a Duty Manager We Will Offer You

• Discounted Parking whilst on shift - £2.50 per week
• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.