Duty Manager

Nuffield Health Brentwood; Nuneaton; On-site; GBP 25,000 - 31,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuneaton Fitness & Wellbeing Club is seeking a Duty Manager to oversee daily operations with a focus on customer service and sales. The role is 16 hours per week and offers a pro rata salary up to £28,037.68 depending on experience.

You will lead staff, engage with members, conduct tours for prospective members and ensure health and safety standards are met, contributing to a high-quality gym experience.

Qualifications

• Sales experience essential for driving member engagement and conversions.
• Excellent communication skills for member interaction and teamwork.
• Strong customer service mindset with a focus on member satisfaction.
• Ability to lead colleagues and uphold quality standards across the club.
• Positive, proactive approach to duties and problem solving.

Responsibilities

• Be responsible for the smooth running of our club
• Care about our members, ensure they’re happy and seek opportunities to build rapport
• Lead our colleagues and maintain quality standards in all areas
• Conduct tours for prospective new members, selling the benefits that only we can provide
• Oversee health and safety, and resolve any issues as quickly and efficiently as possible
• Help achieve sales targets

Skills

Sales experience

Communication skills

Customer service

Team leadership

Can-do attitude

Job description

Duty Manager – Fitness and Wellbeing Club
Nuneaton Fitness & Wellbeing Club | Permanent | Part Time

Up to £28,037.68 pro rata per annum depending on experience

16 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. And right now, we’re growing our team to offer our members a superior fitness experience. For you, it’s the chance to play a vital role in shaping the health of the nation while you’re taking the next exciting steps in your career.

As a Duty Manager at our Nuneaton Gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club
• Care about our members, ensure they’re happy and seek opportunities to build rapport
• Lead our colleagues and maintain quality standards in all areas
• Conduct tours for prospective new members, selling the benefits that only we can provide
• Oversee health and safety, and resolve any issues as quickly and efficiently as possible
• Help achieve sales targets

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.