Duty Manager

www.whitbreadcareers.com - jobboard; London; On-site; Full time

Job summary

A leading hotel chain is seeking a Duty Manager for its London Docklands location. The role involves leading a team to ensure excellent customer service and managing hotel operations, with opportunities for training and growth in the hospitality sector.

Benefits

Training and support

Whitbread Benefits Card for discounts

Company pension scheme

Discounts on shops, utility bills, travel, cinema, and supermarkets

Qualifications

• Experience in retail or leadership roles is essential.
• Excellent communication and organizational skills are necessary.

Responsibilities

• Lead a reliable, high-performing team for smooth hotel operations.
• Oversee health & safety standards and manage guest experiences.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Job description

Duty Manager - London Docklands (Excel) Premier Inn

Come and be a Duty Manager at Premier Inn in London. Lead our team to ensure every aspect of our hotel experience is welcoming, safe, and excellent. If you have experience in retail or other leadership roles, this position is a great next step in management. We seek a dedicated professional who can deliver outstanding customer service and inspire others. Immediate start – relevant leadership experience required.

PAY RATE:
Up to £13.86 per hour.

CONTRACT TYPE:
Permanent – no zero hours contracts!

HOURS:
35 hours over 5 days a week – guaranteed hours to help you plan your week.

LOCATION:
Brunel Street Works, Silvertown Way, London E16 1ED

Why you’ll love it here:

• Training and support: From day one, you'll receive a warm welcome and training on our simple administration system. There is a clear career path within our business for your growth.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and savings schemes: Benefit from our company pension and save-as-you-earn scheme.
• Discounts: Discounts on shops, utility bills, travel, cinema, supermarkets, and more.

What you’ll do:

As a Duty Manager at London Docklands (Excel) Premier Inn, your leadership skills will be essential in managing a reliable, high-performing team to ensure smooth hotel operations. If you have led teams in retail or similar environments, you'll use your experience, excellent communication, and organizational skills to oversee health & safety standards and create an exceptional guest experience.