Full Time Cinema Duty Manager

Independent Cinema Office; East Grinstead; On-site; GBP 30,000 - 32,000; Full time

Job summary

An independent cinema is looking for a full-time Duty Manager to oversee operations at their two sites. The successful candidate will have strong leadership in hospitality, ensuring excellent customer service while managing front-of-house activities and technical presentations.

Qualifications

• Experience in hospitality management is essential.
• High level of computer literacy preferred.
• Previous experience in cinema or theatre sector beneficial.

Responsibilities

• Oversees the smooth operation of venues.
• Manages Front of House team and technical presentations.
• Ensures high-quality customer experience.

Skills

Leadership

Customer Service

Problem Solving

Communication

Job description

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Full Time Cinema Duty Manager

The Digital Picture House Ltd

Multi-site between Uckfield (TN22 1AS) and East Grinstead (RH19 3DJ)

Home Full Time Cinema Duty Manager

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Salary: £14.80 p/hr

The Digital Picture House Ltd is looking for a dedicated and experienced full-time Duty Manager to work across its two cinema sites.

Become an integral part of a thriving independent cinema business, help deliver a consistent, high-quality experience to every customer and develop your career within a demanding, fast-paced profession.

Role details

• Permanent
• 30 to 40 hours p/week
  
  

Shifts will be allocated according to a set rota, with a minimum of one shift per week at The Atrium, East Grinstead and is comprised of consistent and regular weekend and evening work. The ability to independently travel to both locations (Uckfield and East Grinstead) at off-peak times is essential. Candidates will also undertake any other duties as appropriate to their role.

Role Responsibilities

This key role involves overseeing the smooth running and operation of our venues while on shift, including the management of the Front of House team, the technical presentation of films and live events, overseeing the production of high-quality food and ensuring that every customer has the best possible experience while visiting with us.

Person specifications

The successful candidate will be an experienced leader with a genuine love of film and a passion for providing excellent customer service. An ability to work collaboratively within a team and the flexibility to quickly adapt to the varying requirements of the business will be essential in this fast-paced environment. An upbeat, enthusiastic and hard-working attitude, along with a proactive approach to problem solving and the ability to remain calm under pressure is central to the success of this role.

Experience in hospitality management is essential, with a high level of computer literacy preferred. The role is predominantly customer facing, with additional technical responsibilities, food preparation and reconciliation duties, so clear communication skills are required. Previous experience in the cinema or theatre sector would be beneficial, but full training will be provided.

How To Apply

If you are passionate about cinema and have the skills to lead a team while ensuring an exceptional hospitality experience for our guests, please send your CV listing all relevant experience and a covering letter to: [e-mail]

The closing date for this position is 04/07/2025 at 23:59

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Got a question about independent cinema? Send us an email

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Independent Cinema Office

9 Bickels Yard

151-153 Bermondsey Street

Bermondsey

London SE1 3HA

Registered in England and Wales. Company 5369193. ICO is a registered charity No. 1109053

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