Duty Manager

Urban Leisure Group; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Base salary & service charge

Team Member referral bonus up to £1000

Profit sharing bonus scheme

Extra paid holiday for each year of 0

Pre payday access to wages via WagePre

Hospitality Rewards with perks and GP

35% off food and drink in ULG venues

Cost price wine through suppliers

Cycle to Work Scheme

Workplace Nursery Benefits Scheme

Personalised training at every stage

Supplier visits and masterclasses

Summer & Christmas parties

£75 ULG tab on your birthday

Charity opportunities

Professional development - WSET, First

Job summary

Urban Leisure Group is a dynamic collective of 10 venues across London, seeking an ambitious Duty Manager to lead venue teams and deliver memorable guest experiences. You will work with the AGM and General Manager to oversee day-to-day operations, maintain high standards, and foster a positive, collaborative team environment.

With a competitive package including base salary and service charge, plus bonuses and staff perks, this role offers growth opportunities in a group focused on kindness,

Job description

Duty Manager

ULG is a collective of 10 venues across London, each with its own unique personality. We are a young, diverse group, dedicated to creating great neighbourhood spaces and supporting our people, our community, and our world. We offer a great place to work with opportunities for all to grow in a culture based on kindness, quality, simplicity, and loving what you do.

We’re looking for an ambitious, enthusiastic, and experienced Duty Manager to join our team. You will work closely with your AGM and General Manager to deliver a healthy business and to nurture and develop the venue team. You will support in all aspects of the day to day running of the venue while maintaining high standards, having a great attitude, and working with your team to ensure that everyone who comes through the door has a memorable, joyful experience.

What you can look forward to when you join ULG:

• A competitive package made up of base salary & service charge
• Team Member referral bonus of up to £1000
• Profit sharing bonus scheme
• An extra day of paid holiday for each consecutive year of service
• Pre payday access to your wages through WageStream
• Membership of Hospitality Rewards with access to hundreds of perks and discounts, along with wellbeing support & GP access
• 35% off food and drink in ULG venues for you and up to 2 guests
• Cost price wine through our fabulous suppliers
• Cycle to Work Scheme
• Workplace Nursery Benefits Scheme
• Personalised training at every stage of your career
• Supplier visits and masterclasses - think breweries, wineries, butchery & farms
• Summer & Christmas parties every year
• A £75 ULG tab on your birthday for you and a guest (for use within 2 weeks of your birthday)
• Charity opportunities
• Professional development - WSET, Personal License, First Aid, Training Skills etc.
• Funded apprenticeships in Leadership & Management.
• Come as you are - be part of a creative, diverse, and inclusive culture

Diversity & Inclusion

ULG is committed to being inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and disability. We work hard to create an environment where everyone, from any background, can be happy, comfortable and successful at work.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with the Head of People & Culture, Prue Stamp at [e-mail].