Supervisor

Alice House - West Hampstead; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Base salary + tips

Referral bonus

Extra paid holiday

WageStream access

Mental health support

Hospitality Rewards

35% dining discount

Wine discount

Cycle to Work

Nursery benefits

Training

Masterclasses

Seasonal parties

Birthday tab

Charity opportunities

Inclusive culture

Job summary

Urban Leisure Group (ULG) is expanding in London and is looking for a warm, confident and experienced Supervisor to join our venue team.

You’ll work closely with your managers and venue team to deliver smooth, enjoyable services and be committed to ensuring that everyone who comes through the door has a memorable, joyful experience.

Join a diverse, creative culture with bespoke training, incentives and opportunities to grow across our nine venues, with venue number 10 opening soon.

Job description

ULG is a collective of 9 venues across London, each with its own unique personality. We are a growing, diverse group, dedicated to creating great neighbourhood spaces and supporting our people, our community, and our world. We offer a great place to work with opportunities for all to grow in a culture based on kindness, quality, simplicity, and loving what you do. We are expanding, with venue number 10 due to open soon.

We are looking for a warm, confident and experienced Supervisor to join the team. You’ll work closely with your managers and venue team to deliver smooth, enjoyable services and be committed to ensuring that our everyone who comes through the door has a memorable, joyful experience.

What you can look forward to when you join ULG:

• A competitivepackage made up of base rate & service charge
• Team Member referral bonus of up to £1000
• An extra day of paid holiday for each consecutive year of service
• Pre payday access to your wages through WageStream
• Access to our partners at Kelly's Cause, for bespoke mental health support
• Membership of Hospitality Rewards with access to hundreds of perks and discounts, along with wellbeing support & GP access
• 35% off food and drink in ULG venues for you and up to 2 guests
• Cost price wine through our fabulous suppliers
• Cycle to Work Scheme
• Workplace Nursery Benefits Scheme
• Personalised training at every stage of your career
• Supplier visits and masterclasses - think breweries, wineries, butchery & farms
• Summer & Christmas parties every year
• A £75 ULG tab on your birthday for you and a guest (for use within 2 weeks of your birthday)
• Charity opportunities
• Come as you are - be part of a creative, diverse, and inclusive culture

Learn more about our venues and people by following us at https://www.instagram.com/urban_leisure_group/

Diversity & Inclusion

ULG is committed to being inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and disability. We work hard to create an environment where everyone, from any background, can be happy, comfortable and successful at work.