Duty Manager

Search Consultancy LTD; City of Edinburgh; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Non-monetary benefits

Job summary

Search Hospitality is seeking a Duty Manager to take overall responsibility for hotel operations in the absence of senior management, guiding departments with clear leadership and a focus on service excellence at a high-profile destination in Edinburgh.

The role offers a £40k salary plus tron c dividends and non-monetary benefits, with duties spanning food and beverage, events, safety and team development, recruitment, and stakeholder engagement to maintain the venue at the highest standards.

Qualifications

• Senior hospitality management experience in high-end operations.
• Commercial acumen with P&L responsibility.
• Exceptional leadership and people management skills.
• Excellent stakeholder engagement and communication abilities.
• Ability to drive innovation and continuous improvement.
• Broad knowledge of food and wines.

Responsibilities

• Overseeing all hotel operations across food and beverage, events, security and health and safety practices.
• Ensuring the venue is consistently presented to the highest standards.
• Leading, inspiring and developing high-performing on-site teams, setting clear standards and expectations.
• Assist in managing recruitment, training and succession planning to build capability and resilience across the departmental teams.
• Promoting employee engagement and wellbeing through inclusive, visible leadership and regular recognition.
• Acting as the main point of contact for venue stakeholders, clients and suppliers, building strong working relationships.

Skills

Leadership

P&L experience

Stakeholder engagement

Communication

Team development

Job description

As Duty Manager, you'll take overall responsibility for the hotel operations in the absence of the senior management team, assisting departments where needed, ensuring both service excellence and strong customer service skills are evident at all times. The role exists to provide clear leadership throughout the hotel, team accountability and operational direction across all departments. You'll bring together commercial focus and creative hospitality to deliver experiences that reflect such a high-profile destination.

The successful Hotel Duty Managers £50k+ package includes £40k salary plus tronc dividends & multiple non-monetary benefits.

Duty Manager role itself

• Overseeing all hotel operations across food and beverage, events, security and health and safety practices.
• Ensuring the venue is consistently presented to the highest standards.
• Leading, inspiring and developing high-performing on-site teams, setting clear standards and expectations.
• Assist in managing recruitment, training and succession planning to build capability and resilience across the departmental teams.
• Promoting employee engagement and wellbeing through inclusive, visible leadership and regular recognition.
• Acting as the main point of contact for venue stakeholders, clients and suppliers, building strong working relationships, where and as needed.

You, the Duty Manager

• Proven experience in senior hospitality management roles in high-end, luxury operations.
• Strong commercial acumen with P&L responsibility at some stage.
• Possess exceptional leadership and people management skills.
• Excellent stakeholder engagement and communication abilities.
• Demonstrated ability to drive innovation and continuous improvement.
• Broad knowledge of food and wines.

We are Search Hospitality!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.