Drivers Mate - DX-2

DX Network Services; Birstall; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading logistics and delivery company in the UK is seeking a Driver's Mate to provide a premium home delivery service as part of a 2-person crew. Responsibilities include delivering goods, ensuring exceptional customer service, and completing delivery paperwork accurately. Successful candidates will possess strong communication and teamwork skills, with excellent opportunities for career advancement. This role offers competitive pay rates and a range of benefits including enhanced maternity and paternity leave and a company pension scheme.

Benefits

Competitive Rates of Pay

20 days holidays plus bank holidays

Long Service Recognition scheme

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme

DX Discounts Portal

Career progression opportunities

Qualifications

• Ability to communicate effectively with customers.
• Experience working as part of a team.
• Attention to detail for paperwork completion.

Responsibilities

• Deliver goods as part of a 2-person team.
• Provide exceptional customer service.
• Complete all delivery-related paperwork.

Skills

Customer service skills

Teamwork

Problem solving

Job description

***This role will operate as part of a 2-person crew providing a premium home delivery service***

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next‑day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer‑liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

Role summary

Providing a premium home delivery service as part of a 2‑person crew to our customers required premises ensuring exceptional customer service as part of a multi‑drop delivery route. The driver's mate will ensure that customers are communicated with, prior to and throughout the delivery, and will ensure that all associated delivery paperwork is completed.

Key responsibilities

• Working as part of a 2‑person team delivering goods to customers' premises ensuring deliveries are made within customer Service Level Agreements.
• Installation and light assembly of customer goods.
• Provide excellent customer service ensuring customers are communicated with throughout the delivery process.
• Accurate completion of delivery paperwork.
• Solving customer problems at the point of delivery.

Benefits

• Competitive Rates of Pay
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!