Driver Operations Manager – Lead a High-Performance Team

Govia Thameslink Railway Ltd.; Eastergate; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Final salary pension scheme

Free travel on GTR services and sister

75% off travel on other train operator

25 days' annual leave plus bankH

Discounted Oyster Card

Maternity, paternity and adoptionleave

Shared parental leave

StarHub discounts

Job summary

Govia Thameslink Railway Ltd. is recruiting a Driver Manager to lead a team of drivers at Barnham Depot. You will drive safety, performance and customer service standards across the depot, with visible, people-focused leadership.

You will manage driver performance, conduct briefings, welfare, discipline and grievances, and implement attendance and escalation procedures to improve engagement and results. Experience in unions and practical railway operations is desirable.

Qualifications

• Strong leadership and people management experience.
• Experience with performance reviews and disciplinary processes.
• Ability to drive customer service standards and engagement.

Responsibilities

• Line management of drivers and performance reviews.
• Lead customer service standards and ensure safety and professionalism.
• Manage attendance, grievances and disciplinary matters to improve performance.

Skills

People leadership

Interpersonal skills

Trade Union relations

Communication

Job description

Govia Thameslink Railway Ltd. is recruiting a Driver Manager to lead a team of drivers at Barnham Depot. You will drive safety, performance and customer service standards across the depot, with visible, people-focused leadership.

You will manage driver performance, conduct briefings, welfare, discipline and grievances, and implement attendance and escalation procedures to improve engagement and results. Experience in unions and practical railway operations is desirable.