Driver Team Manager- Leeds

Arriva Group; Leeds; On-site; GBP 50,000 - 75,000; Full time

Job summary

Arriva Group in Leeds is seeking a Driver Team Manager to lead our driver cohort, ensure safety and high performance standards, and drive service reliability. The role combines hands-on leadership with strategic oversight of daily operations.

You will coach and mentor drivers, manage scheduling, handle safety and performance issues, and be on-call for disruptions, with a focus on maintaining customer service and regulatory compliance.

Qualifications

• Must be a Fully Qualified Train Driver with at least 5 years' experience.
• Strong leadership and team management skills.
• Sound understanding of on-train safety and railway operations.
• Experience in budget management desirable.
• Excellent communication and problem-solving abilities.

Responsibilities

• Lead and develop the Driver team to meet safety and performance standards.
• Coach, motivate and develop team members' strengths.
• Be first point of contact for safety or performance issues.
• Oversee on-call, out-of-hours duties and disruption support.
• Report writing and investigations as required.
• Manage shifts and liaise with external suppliers.

Skills

Leadership

Team management

Communication

Safety management

Budget management

Coaching

Decision making

Report writing

Job description

Driver Team Manager Leeds

An opportunity has arisen for a passionate individual to fulfil the role of Driver Team Manager at Leeds.

• PLEASE NOTE: You must have minimum of 5 years experience as a Fully Qualified Train Driver, we are not able to consider applications that do not meet these criteria*

As a line manager for the Drivers, you will require leadership and an ability to motivate the team to deliver professional standards at all times. You must be a Fully Qualified Train Driver, with at least 5 years experience, to apply for this role.

You will need to be accountable for the team achieving the set standards in safety and performance as well as financial targets. You will be expected to demonstrate a real commitment to delivering ever-higher standards of driving excellence. Alongside your initiative and your positive, proactive, professional approach, your most important asset is your ability to manage people.

From effective coaching and communicating, to developing the strengths of each team member and creating opportunities for them to make a positive contribution.

You will be the first point of call for follow up in the event of safety of the line or performance issues with your team. This leadership role is in a technical environment with direct responsibility for the achievement of the assessment and competency requirements for the team and maintaining professional driving standards. This role requires a ‘hands on’ approach coupled with an ability to manage effectively from a distance.

You must be willing to take action when objectives and targets are not met. Whatever difficulties your team may face - it’s imperative that you are capable of making firm decisions in a safety critical environment to achieve our business objectives.

There is an on-call and out of hours duty requirement for this position, as well as the commitment and flexibility to support the business during periods of disruption in order to maintain service for our customers.

To be successful in this role you must clearly demonstrate on your application the following skills and experience:

• Demonstrate a sound understanding of on-train safety requirements and railway operations
• Ability of report writing / investigatory skills
• Ability to work as part of a team as well as managing a team
• Liaising with external suppliers and colleagues
• Previous experience of managing a budget (desirable)
• Ability to work various shifts
• Excellent communication skills
• Ability to deal appropriately with difficult situations

This is a safety critical post.

We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.